d7 Casino Terms and Conditions

1 General Introduction and Applicability

These Terms and Conditions ("Terms") apply to the d7 Casino platform and all of its websites, mobile applications, and related services. These Terms constitute a legally binding agreement between d7 ("Platform", "we") and the member ("you", "user").

By registering on the platform, logging in, or using any service, you are considered to have read, understood, and accepted all clauses of these Terms. If you do not agree with any term, please refrain from using the platform.

d7 reserves the right to modify or update these Terms at any time. If you continue to use the platform after changes take effect, you will be considered to have automatically accepted the updated Terms.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account at d7, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register with accurate and truthful information.
• Each person may operate only one account.
• Account credentials may not be shared with anyone else.

2.2 Accuracy of Information

The name, mobile number, and other details provided at registration must be accurate. d7 may request identity verification at any time. The platform reserves the right to suspend or close an account if false information is provided.

2.3 Account Security

It is your responsibility to keep your password and login details secure. You are solely responsible for all activity carried out from your account. If you suspect unauthorised use, contact the support team immediately.

3 Deposits, Withdrawals and Payments

3.1 Deposit Methods and Limits

Deposits at d7 Casino can currently be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (two hundred taka). The maximum deposit limit depends on your account standing and payment method.

3.2 Withdrawal Methods and Limits

Winnings can be withdrawn using bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 1 hour.

3.3 Failed Transactions

If a transaction fails, d7 will conduct a full investigation before making a decision. The platform reserves the right to make corrections in the event of an incorrect credit or transfer due to a technical error.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Before withdrawing the bonus, a wagering requirement of 10 (ten) times the bonus amount must be completed — meaning ৳10,000 in bets must be placed for a ৳1,000 bonus.

4.2 General Bonus Terms

• Bonuses are only usable on designated games.
• Funds earned from a bonus cannot be withdrawn until the wagering requirement is complete.
• Claiming bonuses from multiple accounts is strictly prohibited.
• d7 reserves the right to modify or cancel any promotion.

4.3 VIP Program

d7's VIP program has three tiers — Bronze, Silver, and Gold. The weekly cashback rate differs at each tier: Bronze offers up to 0.5%, Silver up to 1.0%, and Gold up to 1.5% weekly cashback. Cashback is calculated based on the net loss for the week (total losses minus total winnings). It is possible to move up to a higher tier through active play.

5 Gaming Rules

5.1 General Gaming Terms

For playing slots, live casino, cricket betting, and other games on d7, the individual rules of each game apply. Please read the relevant game instructions carefully before starting.

5.2 Technical Issues

If a connection is lost or a software error occurs during a game, d7 will review the log records and make the relevant decision. Bets may be refunded for incomplete game rounds caused by technical errors.

5.3 Finality of Game Results

Game results determined through Random Number Generator (RNG) technology are final and cannot be changed, unless a technical error is proven. Live casino game results are determined by the systems of Evolution, Pragmatic Play Live, and other certified game providers.

6 Prohibited Activities

The following activities are strictly prohibited on the d7 platform:

• Creating multiple accounts or using another person's account.
• Abusing bonuses or attempting to exploit the system.
• Conducting any type of fraudulent transaction.
• Playing games using automated software, bots, or artificial intelligence.
• Attempting to breach the platform's security measures.
• Disturbing, harassing, or attempting to harm other members.

7 Responsible Gaming

d7 believes that gaming is a form of entertainment — not a source of income. We encourage our members to follow our Responsible Gaming Guidelines. Do not bet beyond your means and take a break when needed.

7.1 Self-Restrictions

Any member may apply temporary or permanent restrictions to their own account. For assistance with this, contact our support team via 24/7 live chat or email.

7.2 Minor Protection

Use of this platform by anyone under 21 years of age is strictly prohibited. If evidence of an account being used by a minor is found, the relevant account will be closed and all associated transactions will be considered void.

8 Privacy and Data Protection

d7 gives the highest priority to protecting members' personal information. Please read our Privacy Policy to learn in detail how we collect, store, and use your information.

8.1 Limits on Use of Information

Your personal information will be used solely for account management, payment processing, and customer support. Information will not be sold to third parties or shared without authorisation.

8.2 Cookies and Tracking

d7 uses cookies to improve platform functionality and personalise the user experience. Cookies can be disabled through browser settings, though this may limit some services.

9 Account Suspension and Closure

9.1 Platform Rights

d7 may suspend or close any account without prior notice in the following circumstances:

• In the event of a breach of the Terms.
• On suspicion of fraudulent activity.
• In the event of false information being provided.
• Where required to comply with legal obligations.

9.2 Member Rights

You may close your account at any time. Before closure, you will be given the opportunity to complete any outstanding wagering and make withdrawals, provided there has been no breach of the rules.

10 Limitation of Liability

d7 is not liable for the following:

• Losses caused by internet connectivity issues.
• Delays caused by issues with third-party payment gateways.
• Service disruptions caused by unexpected technical errors.
• Problems with the user's own device or network.

d7 makes every effort to provide an uninterrupted and secure platform. However, if any technical issue does arise, we are committed to resolving it promptly.

11 Dispute Resolution

11.1 Complaints Process

If you have a complaint, please first contact our support team via 24/7 live chat or email. We provide support in both Bangla and English.

11.2 Resolution Timeframe

Each complaint will be reviewed within a reasonable timeframe. Complex matters may require a detailed investigation. The activity of the relevant account may be restricted during the investigation.

11.3 Final Decision

In resolving disputes, the decision of d7's management will be considered final. However, we are committed to always following a fair and impartial process. For general questions, please visit our Frequently Asked Questions (FAQ) section.

12 Miscellaneous Provisions

12.1 Severability

If any clause of these Terms is found to be legally unenforceable, the remaining clauses will continue to be fully effective.

12.2 Entire Agreement

These Terms represent the entire agreement between d7 and the member and replace all previous oral or written discussions.

12.3 Language Preference

These Terms are written in Bangla. In the event of any ambiguity in interpretation, the Bangla version will take precedence.