d7 Responsible Gaming
Entertainment is enjoyable only when it stays within control. d7 wants every player to play safely and with awareness — at their own pace, within their own budget.
Why Responsible Gaming Matters
Online casino and sports betting are purely entertainment for most people — but for some, it can become a habit. d7 believes gambling is an adult form of entertainment and should never be seen as a source of income. That is why we provide effective tools and clear guidelines for every user, so no one ends up at risk without realising it.
Under our Terms and Conditions, every player must be at least 21 years old to open an account and take part in any game at d7. No user is allowed to deposit or withdraw without age verification. If you know someone who is trying to play underage, please inform us via our 24/7 live chat.
Playing at d7 involves financial decisions, time management, and mental balance — not just games. Your personal information and activity are kept secure under our Privacy Policy, and by monitoring your playing patterns we may send you an alert if needed.
Remember, placing more bets to recover lost money is never an effective approach. Each game outcome is completely independent and does not depend on previous results. Responsible gaming means setting a fixed budget, keeping to set time limits, and stopping when play goes beyond entertainment.
Tools to Keep Yourself in Control
d7 gives you several practical tools so you can set your own playing limits. To use them, contact d7 via live chat or email.
Set a Deposit Limit
Set a maximum cap on your daily, weekly, or monthly deposits. You will not be able to deposit beyond that amount.
Session Time Limit
Decide in advance how long you will play each session. You will be notified automatically when the set time is up.
Temporary Account Suspension
Want to take a short break? You can temporarily suspend your account for a set period (from 1 day to several weeks).
Self-Exclusion
If you need a long-term break, activate self-exclusion. During this period, access to your account will be completely blocked.
Transaction History
View full details of all your deposits, withdrawals, and bets — this will help you understand how much you have spent.
Direct Support
Get help from d7's 24/7 live chat or email at any time — speak in Bengali and get a quick response.
Recognise the Warning Signs
If the signs below appear, it means gaming is no longer entertainment but is becoming a problem. If you see these in yourself or someone close to you, take action straight away.
Chasing Losses with More Bets
Repeatedly betting to recover losses — this is the most common sign of problem gambling.
Spending More Time Than Planned
Continuing to play even when you want to stop, and losing track of time.
Hiding It from Family and Friends
Keeping the amount you play or lose secret from your family.
Taking Money from Essential Expenses
Using money meant for rent, food, or daily family expenses on gambling.
Anxiety or Restlessness When Not Playing
Feeling irritable or restless when you cannot play, or being unable to stop thinking about it.
Playing with Borrowed Money
Borrowing money, taking loans, or asking others for funds to gamble.
Check Yourself
Answer the questions below in your mind. If more than two answers are "Yes", it is time to seek help.
Have you ever spent more than your set budget and regretted it afterwards?
Have you ever spent money on gaming by cutting back on essential family expenses?
After a loss, have you placed more bets in the same session trying to win it back?
Have you hidden the amount you play or lose from loved ones or friends?
Have you felt stressed, irritable, or restless when you were unable to play?
Have you spent more time on gaming by neglecting work, studies, or family responsibilities?
More information on responsible gaming is available on d7's FAQ page. Speak to our support team for any questions.
Where to Find Help
You do not have to deal with problems alone. From family to professional counsellors — there are several paths to support.
d7 Live Chat and Email
Contact d7's 24/7 live chat or email support in Bengali. Immediate help is available for self-exclusion, setting limits, or closing your account.
Family and Trusted People
Talk openly with a family member or close friend about what you are going through. Support from the people closest to you is the greatest strength in dealing with any problem.
Professional Mental Health Counselling
Mental health specialists and counsellors are available in Bangladesh. Gambling addiction is a recognised mental health condition — do not hesitate to seek professional advice.
d7's Commitment
We do not just follow rules — we believe a healthy and satisfied player is our greatest asset. That is why d7 ensures the following:
- Age verification is mandatory at registration — players under 21 are not permitted to create an account.
- Self-exclusion is activated at any time upon a player's request, and no promotional messages are sent during that period.
- If unusual betting patterns are detected, the d7 support team may proactively reach out to the player.
- Deposit limits, time limits, and cooling-off periods are equally available to all users.
- A full transaction history for bKash, Nagad, and Rocket payments is stored and can be viewed by the player at any time.
- Any responsible gaming question is answered in Bengali via 24/7 live chat and email support.